Within Australia
Freight fees are calculated according to weight and postal zone.
Some destinations necessitate higher delivery fees.
There can be substantial charges for freight to more distant or remote locations within Australia.
International
Purchases to destinations outside Australia are subject to higher shipping and handling fees.
We will not be liable for cost or inconvenience transpiring from customs restrictions, import duties and tariffs peculiar to the destination.
The customer must bear all costs and burdens in relation to fees and delays resultant from international orders.
We always endeavour to deliver goods purchased as promptly as is possible so that we may serve our customers again.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
PRIVACY POLICY
Do we collect or retain people's details?
We are committed to the protection of any personal information provided to us.
Aussiewines can only collect or retain the details that are freely provided to us by site visitors.
There are two purposes for which we may invite our viewers and patrons to submit their details.
When making a purchase, to verify the credit card user and to determine a delivery address. We do not see or retain credit card numbers.
These are processed directly by ANZ Bank. We also invite returning patrons to create a username and password,
for the purposes of shortening the checkout process.
Registration to newsletters and informative emails that subscribers may cancel at their discretion.
In the event of a subscription cancellation, email addresses and relevant details are deleted from our records and will not be retained or transferred.
Aussiewines will not copy or disclose, distribute or sell any information collected from our customers to any other parties.
If you suspect or become aware of any unauthorised use of your personal information, we ask that you contact us immediately.
All Information supplied to us by our customers and viewers, is used solely for the purpose that it is given.
Credit cards and security.
Our company does not have access to credit card information at any stage of a transaction.
All Credit card information is entered directly by the customer, into ANZ Bank's Secure Internet Payment Gateway,
which authorises and completes the transaction.
By using this site, you consent to the collection and use of details you provide us, for the express purpose they are given,
in accordance with the terms in this privacy policy.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
ORDERS & DELIVERIES
We process all orders immediately
We do occasionally fall behind on dispatching orders, if we have no stock on hand, if the items are cellared interstate or if there is an abnormally large queue.
It may take a number of days to requisition stock and to organize transit.
If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day.
Some deliveries may arrive a day or two following the purchase if the destination is near the place of origin,
while some can take a fortnight or more if the journey is distant and remote.
If the address for delivery is within Australia, the goods are most likely to be delivered by national carrier and can reasonably be expected to arrive within 5 to 15 working days.
If you feel that your order has been unreasonably delayed,
please contact us and we will be happy to track your invoice.
Insurance of goods against breakage and mishap
Orders can be insured in full, for a fee of 1%. This is paid by the customer and is exclusive of the stated price of the product. The fee is processed automatically during checkout, and is added to the total bill before being presented for payment.
Changes of vintage
Vintage changes are a daily occurrence, and often come without warning. We take great efforts to provide our customers with the vintages stated on this website, however due to the nature of wine we may need to notify customers of vintage changes or substitutions before we despatch any items.
Disruptions to internet & system failures. E.&O.E.
In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of it's nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.
WARNING
Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years. The penalty exceeds $6,000
It is an offence for a person under the age of 18 years to purchase or receive liquor.
The penalty exceeds $500. Every order placed through this site is scrutinized by an alert team who are vigilant for indications that the purchase may have been made by a minor.
Our practice is to verify the customer or to refund the sale if we have any suspicion that the goods will be received by a person under the age of 18 years.
The High Trellis paddock has been yielding the most splendid vintages of wine since the late 19th century, so nicknamed as the vines were the first to be trained above knee height following acquisition of the property by dArenberg. For decades, High Trellis Cabernet Sauvignon has been released to unanimous critical acclaim by the wine industry press and international cognoscente. dArenberg»
Willow Creek has quickly gained a reputation as one of the leading Mornington wineries, producing ultra fine Pinot Noir. From the first multiple trophy winning 1994 edition it was clear that Willow Creek was an exceptional site yielding superlative fruit. Willow Creek»
Amherst is a town rich with colourful history and local folklore, site of the first official gold find in 1851, it launched a mining rush which expanded throughout central Victoria. The district's long association with viticulture is also prolific and colourful. Amherst»
There are two superb high altitude sites in Carey Gully and Piccadilly Valley, which yield an extraordinary quality of Sauvignon Blanc. Knappstein take the top cut of each harvest, crushing the fruit for a long cool vinification, treating a batch to the added richness of oak barrel ferments for texture, complexity and weight. Riposte»
When Johann Gramp planted his vines along the banks of Jacob's Creek in 1847, he was less preoccupied with the making of history but more concerned with the selection of rootstock and fruit, his choice was Shiraz. Jacobs Creek still retain access to some of the oldest vines in Australia and can call on harvests of the finest Barossa Shiraz every year. Jacobs Creek»
Since inaugural release, Howard Park Chardonnay has wowed wine judges and reviewers internationally. It was awarded Best White Trophy at the Tri-National Wine Challenge, Gold Medal at the Concours Mondial de Bruxelles and Blue Gold at the Sydney International, two years in a row. Howard Park»
Leasingham have remained at the fore of Clare Valley viticulture, making great wine since 1895. They have since established an endowment of the region's most auspicious vineyards. Leasingham»
The Lovedale district of Hunter Valley is synonymous with world class Semillon. Resolved to make a transition from mining to wining, the De Iuliis family acquired a grazing property along Lovedale Road and established vines in the early 1990s. De Iuliis»
Tim Knappstein began his apprenticeship under the family owned Stanley Wine Company. Within a decade, Tim had won more than 500 show awards, gold medals and trophies for the premium Leasingham range. Riposte»
Belford Vineyard paradoxically produces the bigger yet softer of all Tyrrell's premium Semillon wines. Belford is the Hunter Valley archetype, showing a tightly structured palate with considerable length and breadth of citrus honey flavours. Tyrrells»
A wine of pure Barossa fruit by a master who loves Shiraz and is devoted to the valley he calls home. Grant Burge has been awarded every major trophy and medal in Australia, including the Montgomery, Stodart, Brisbane Club and Jimmy Watson. Grant Burge»
Carlo Monichino grew up among the illustrious old vineyards of Asti in Piedmonte. He migrated to Australia 1949 and planted his own rootstock at Katunga in the Goulburn Valley 1962. Monichino»
It is an offence in Australia to supply alcohol to a person under the age of 18 years. Severe penalties apply to the supplier.
It is an offence in Australia for a person under the age of 18 years to purchase or receive liquor. Severe penalties apply to the procurer and the minor.
License 36312447
